Troubleshoot common issues

If you run into an issue when managing users, one of these suggestions may help you troubleshoot the issue.

Use an Admin user

Only Admins can view, create, and edit users. If you're not an Admin and you need to perform one of those tasks, ask another Admin to change your role.

Select the correct organization

If you have multiple organizations, make sure to select the correct one for your new user on the User Management page:

Arrows showing how to access the company selector
Company Selector

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